FAQs
FAQs
FAQs
Your questions, Answered
What ID do you accept?
At Layali, we prioritize safety and compliance. To ensure a seamless booking experience, please note the following rules regarding acceptable forms of identification: Accepted Forms of ID: Valid UK Driving Licence (Full or Provisional) UK Passport Unaccepted Forms of ID: Work Permits Residence permits These policies are in place to protect both our guests and our properties. We appreciate your understanding and cooperation. If you have any questions, please don’t hesitate to contact us.
What types of properties does Layali offer?
We provide a range of fully-furnished homes and apartments in East London, perfect for both short-term and long-term stays. Each property is modern, comfortable, and well-equipped to meet your needs.
What amenities are included?
Our properties are fully furnished and include essentials like Wi-Fi, fresh linens, towels, and fully-equipped kitchens. Specific amenities vary by property, so check the listing for details.
What Are the Check-In and Check-Out Times?
Check-In: From 4:00 PM onwards Check-Out: By 10:00 AM If you'd like to extend your stay, please notify us at least 24 hours in advance. Extensions are subject to availability. Early check-in may also be possible if no prior guests are scheduled—feel free to contact us to confirm!
Can I Check-In Earlier Or Check-Out Later?
We aim to accommodate early check-ins and late check-outs whenever possible. However, these are subject to availability and depend on our cleaning schedule. Here’s how it works: Early Check-In: If there’s no guest booked to check out on your arrival day, early check-in may be possible. However, if a guest is scheduled to leave that morning, we need time to clean and prepare the property for your stay. Late Check-Out: Late check-outs can typically be extended until 12 PM, provided the property is not booked for another guest immediately afterward. To confirm availability, please message us the night before your desired early check-in or late check-out. We’ll do our best to accommodate your request!
What is your cancellation policy?
Our cancellation policy varies depending on the booking type and platform. Please refer to the terms provided during your booking or contact us for clarification.
What Kind Of Support Do You Offer To Guests?
As a small business, we offer great hospitality, we’ll do everything possible to ensure that your guests have a great experience. This starts from the moment a guest makes their first enquiry, and we ensure clear and effective communication, custom guest guidebook, a streamlined check-in procedure, and assistance during a guest’s stay. You can text us or call us.
Do You Take A Security Deposit?
Yes we do, this deposit is fully refundable after check-out subject to a damage inspection of the accommodation. The deposit varies from each apartment and is from £150 – £250. The deposit can take a few days to be returned.
What ID do you accept?
At Layali, we prioritize safety and compliance. To ensure a seamless booking experience, please note the following rules regarding acceptable forms of identification: Accepted Forms of ID: Valid UK Driving Licence (Full or Provisional) UK Passport Unaccepted Forms of ID: Work Permits Residence permits These policies are in place to protect both our guests and our properties. We appreciate your understanding and cooperation. If you have any questions, please don’t hesitate to contact us.
What types of properties does Layali offer?
We provide a range of fully-furnished homes and apartments in East London, perfect for both short-term and long-term stays. Each property is modern, comfortable, and well-equipped to meet your needs.
What amenities are included?
Our properties are fully furnished and include essentials like Wi-Fi, fresh linens, towels, and fully-equipped kitchens. Specific amenities vary by property, so check the listing for details.
What Are the Check-In and Check-Out Times?
Check-In: From 4:00 PM onwards Check-Out: By 10:00 AM If you'd like to extend your stay, please notify us at least 24 hours in advance. Extensions are subject to availability. Early check-in may also be possible if no prior guests are scheduled—feel free to contact us to confirm!
Can I Check-In Earlier Or Check-Out Later?
We aim to accommodate early check-ins and late check-outs whenever possible. However, these are subject to availability and depend on our cleaning schedule. Here’s how it works: Early Check-In: If there’s no guest booked to check out on your arrival day, early check-in may be possible. However, if a guest is scheduled to leave that morning, we need time to clean and prepare the property for your stay. Late Check-Out: Late check-outs can typically be extended until 12 PM, provided the property is not booked for another guest immediately afterward. To confirm availability, please message us the night before your desired early check-in or late check-out. We’ll do our best to accommodate your request!
What is your cancellation policy?
Our cancellation policy varies depending on the booking type and platform. Please refer to the terms provided during your booking or contact us for clarification.
What Kind Of Support Do You Offer To Guests?
As a small business, we offer great hospitality, we’ll do everything possible to ensure that your guests have a great experience. This starts from the moment a guest makes their first enquiry, and we ensure clear and effective communication, custom guest guidebook, a streamlined check-in procedure, and assistance during a guest’s stay. You can text us or call us.
Do You Take A Security Deposit?
Yes we do, this deposit is fully refundable after check-out subject to a damage inspection of the accommodation. The deposit varies from each apartment and is from £150 – £250. The deposit can take a few days to be returned.
What ID do you accept?
At Layali, we prioritize safety and compliance. To ensure a seamless booking experience, please note the following rules regarding acceptable forms of identification: Accepted Forms of ID: Valid UK Driving Licence (Full or Provisional) UK Passport Unaccepted Forms of ID: Work Permits Residence permits These policies are in place to protect both our guests and our properties. We appreciate your understanding and cooperation. If you have any questions, please don’t hesitate to contact us.
What types of properties does Layali offer?
We provide a range of fully-furnished homes and apartments in East London, perfect for both short-term and long-term stays. Each property is modern, comfortable, and well-equipped to meet your needs.
What amenities are included?
Our properties are fully furnished and include essentials like Wi-Fi, fresh linens, towels, and fully-equipped kitchens. Specific amenities vary by property, so check the listing for details.
What Are the Check-In and Check-Out Times?
Check-In: From 4:00 PM onwards Check-Out: By 10:00 AM If you'd like to extend your stay, please notify us at least 24 hours in advance. Extensions are subject to availability. Early check-in may also be possible if no prior guests are scheduled—feel free to contact us to confirm!
Can I Check-In Earlier Or Check-Out Later?
We aim to accommodate early check-ins and late check-outs whenever possible. However, these are subject to availability and depend on our cleaning schedule. Here’s how it works: Early Check-In: If there’s no guest booked to check out on your arrival day, early check-in may be possible. However, if a guest is scheduled to leave that morning, we need time to clean and prepare the property for your stay. Late Check-Out: Late check-outs can typically be extended until 12 PM, provided the property is not booked for another guest immediately afterward. To confirm availability, please message us the night before your desired early check-in or late check-out. We’ll do our best to accommodate your request!
What is your cancellation policy?
Our cancellation policy varies depending on the booking type and platform. Please refer to the terms provided during your booking or contact us for clarification.
What Kind Of Support Do You Offer To Guests?
As a small business, we offer great hospitality, we’ll do everything possible to ensure that your guests have a great experience. This starts from the moment a guest makes their first enquiry, and we ensure clear and effective communication, custom guest guidebook, a streamlined check-in procedure, and assistance during a guest’s stay. You can text us or call us.
Do You Take A Security Deposit?
Yes we do, this deposit is fully refundable after check-out subject to a damage inspection of the accommodation. The deposit varies from each apartment and is from £150 – £250. The deposit can take a few days to be returned.
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Want to Book a Call?
Ready to make your first step? Book Now.
Want to Book a Call?